Professional Billing Education

Our Professional Billing Education is designed for healthcare providers, practice owners, and billing professionals who are actively working in the revenue cycle and want to strengthen performance, reduce denials, and improve cash flow.

This program is ideal for:

• Healthcare providers who manage or oversee their own billing
   
• Billing companies seeking standardized workflows and stronger outcomes
   
• Practice administrators and office managers
   
• Front-end staff responsible for eligibility, authorizations, and financial clearance
   
• Billing and RCM professionals needing practical skill refinement
   

Participants are expected to already work within a healthcare or billing environment.
 

Participants gain a deeper understanding of how revenue moves through an organization:

• Revenue Cycle Management from intake to payment
   
• Financial impact of front-end errors
   
• Claim lifecycle and payer behavior
   
• RCM vs. billing vs. coding—operational roles clarified
   

Focus on preventing revenue loss before services are rendered:

• Accurate patient registration and demographic validation
   
• Insurance eligibility verification and benefit interpretation
   
• CPT-specific authorization verification
   
• Financial clearance workflows
   
• Patient financial responsibility communication
   

Strengthen documentation integrity to support reimbursement:

• Medical necessity standards
   
• Documentation requirements tied to coding and payment
   
• Charge capture workflows that support clean claims
   

Improve downstream accuracy and efficiency:

• Clean claim submission and clearinghouse processes
   
• Timely filing requirements
   
• Rejections vs. denials and resolution strategies
   
• Payment posting, adjustments, and reconciliation
   

Training is conducted using the provider’s or billing company’s own billing system and workflows whenever possible.

Participants will:

• Apply concepts directly to real patient accounts
   
• Review live eligibility and authorization scenarios
   
• Work through claim submission and payment posting processes
   
• Identify gaps in existing workflows and improve them
   

This ensures training is immediately applicable and aligned with the organization’s operations.

After completion, participants will be able to:

• Reduce preventable denials
   
• Improve front-end accuracy and financial clearance
   
• Strengthen compliance and documentation support
   
• Increase efficiency across billing and RCM workflows
   
• Confidently manage payer requirements
   

Training is provided by Paula Revenue Cycle Management, led by Vernetta Wood Dunbar, a revenue cycle professional with over 30 years of experience in education and supporting healthcare organizations across billing operations, compliance, and education.

This training reflects real-world experience, not theory—designed for professionals responsible for revenue outcomes.

If you are a provider or billing organization seeking focused, practical RCM training that improves performance not entry-level instruction this program is designed for you.

You can schedule a Discovery Call here: EDUCATION CALL

Empowering businesses to reach their full potential